Harlemshoes.com Online Store Terms of Service This agreement (hereinafter the "Agreement") is concluded between the harlemshoes.com online store located on the Internet at harlemshoes.com (hereinafter referred to as the "online store" or "site") and the user of the online store services (hereinafter referred to as the "buyer") , and determines the conditions for the purchase of goods through the Site.
1. Key points
1.1. This Agreement is concluded between the Buyer and the Online Store at the time of placing the order. The Buyer confirms its acceptance of the conditions established by this Agreement.
1.2. This Agreement, as well as product information provided on the Site, is a public offer.
1.3. The provisions of the Civil Code of Ukraine on retail sale and purchase, as well as the Law of Ukraine "On Protection of Consumer Rights" and other legal acts adopted in accordance with them, apply to relations between the Buyer and the online store.
1.4. The buyer can be any natural or legal person capable of accepting and paying for the goods ordered by him in the manner and on the conditions established by this Agreement, in Ukraine.
1.5. The online store reserves the right to amend this Agreement.
1.6. This Agreement shall be considered in the form as it is published on the Site, and shall be applied and interpreted in accordance with the legislation of Ukraine.
2. Product Information
2.1. The goods are presented on the Site through photo samples owned by the online store.
2.2. The product may differ from the photo samples, but it will certainly correspond to the characteristics of the selected position.
2.3. Each sample photo is accompanied by text information: price and description of the goods.
2.4. At the request of the Buyer, the manager of the online store can provide (by phone or via e-mail) other information necessary and sufficient, from the point of view of the Buyer, for him to make a decision on the purchase of goods.
2.5. The price of goods indicated on the Website may be changed unilaterally by the Online Store, but not after the order has already been made by the Buyer and confirmed by the Online Store.
3. The procedure for the acquisition of goods.
3.1. The buyer has the right to place an order for any product presented on the Site. Each item can be ordered in any quantity. An order can be placed by the Buyer in the following ways: made by phone or placed independently on the Site. Details of placing an order through the Site are described in the "Delivery" section.
3.2. After placing the order, an invoice is sent to the Buyer's e-mail confirming the acceptance of the order, indicating the names of the selected goods and the total amount of the order, which is an integral part of this Agreement. Next, the manager of the online store contacts the Buyer (by phone or via e-mail) to receive an order confirmation. 3.3. In the absence of goods in the warehouse, the manager of the online store is obliged to inform the Buyer about this (by phone or by e-mail).
3.4. The buyer has the right to make a preliminary order for the goods temporarily out of stock by making an advance payment in the manner agreed with the manager of the online store. When the goods are prepaid, the order is processed only after the prepayment has been paid.
3.5. If there is no product, the Buyer has the right to replace it with another product or cancel the order.
3.6. The Buyer has the right to refuse the ordered goods at any time prior to sending it to the Buyer, notifying the Online Store in advance (by phone or by e-mail).
4. Delivery and acceptance of goods
4.1. Delivery of goods ordered in the online store, in the agreed quantity and assortment, is carried out by various delivery services around the world.
4.2. The ability to deliver goods to other regions of Ukraine (terms, cost, etc.) is negotiated separately in each case.
4.3. Delivery costs are indicated on the invoice when placing the order, the delivery of goods can be either paid or free.
4.4. Sending and delivery of the ordered goods is carried out within the time agreed upon with the Buyer.
4.5. The buyer is obliged, in the presence of the courier of the online store, to accept the ordered goods according to the quantity, quality, assortment and completeness of the goods.
4.6. The fact of acceptance of the goods by the Buyer is payment for the goods.
5. Payment for goods
5.1. Methods of payment for the goods are indicated on the Site in the "Payment and Delivery" section. The order and terms of payment for the ordered goods are negotiated by the Buyer with the manager of the online store.
5.2. In cash, the Buyer pays for the goods by transferring money to the representative of the online store that will deliver the goods.
5.3. In case of bank transfer, the Buyer makes a 100% prepayment of the goods by transferring money to the account of the online store.
5.4. Goods are paid only in hryvnias.
6. Return of goods
6.1. The buyer has no right to refuse the goods after receiving it. There is no return of the goods, only an exchange provided that the goods will be in good quality if their presentation, consumer properties, as well as a document confirming the fact and conditions of purchase of the specified goods are preserved.
6.2. The Buyer does not have the right to refuse the goods of good quality, which have individually defined properties, if the specified goods can be used exclusively by the Buyer purchasing it.
6.3. If the Buyer refuses the product, the online store returns the amount of money paid for the product, minus the amount of expenses of the online store related to the delivery of the goods to the Buyer and the export of goods from the Buyer, no later than ten days from the date the Buyer submits the corresponding requirement.
6.4. Return-exchange of goods to the online store is at the expense of the Buyer.
7. Confidentiality of personal data
7.1. Storage and use by the Site of personal data provided by users fully complies with the current legislation of Ukraine on the inviolability of personal information. Personal data of users is not provided to third parties, but is stored for the provision of services for the sale of goods presented on the Site. The site reserves the right to use this information for marketing purposes.
8.1. The online store reserves the right to expand and reduce the product offer on the Site, to regulate access to the purchase of any goods, as well as to suspend or terminate the sale of any goods at its sole discretion.